Frequently Asked Questions

All you need to know.

General Information

Why should I use Mylkit instead of buying plant-based mylk?

What types of milk can I make with Mylkit?

Can Stella’s mylk be used in different dishes?”

How long does homemade mylk last?

Usage & Features

How does Stella work?

Do I need to soak nuts before using Stella?

Can I adjust the thickness of the mylk?

How loud is the machine?

Can children use Mylkit?

Cleaning & Maintenance

Is Stella easy to clean?

How does the self-cleaning function work?

How often should I deep clean the machine?

Can I remove parts for cleaning?

Are cleaning accessories provided with Stella?

Are Stella’s removable parts dishwasher-safe?

Shipping & Warranty

How long will it take to receive my order?

How long does delivery take?

Does Stella come with a warranty?

What should I do if my product arrives damaged?

Can I track my order?

Product Specification & Compliance

What is the power requirement for Stella?

Does this machine meet safety regulations?

Can I use a voltage converter with this machine?

Where can I find replacement parts?

All About Our Nut Pouches

What are Mylkit’s nut pouches?

What sizes do the nut pouches come in?

Are the nuts in the pouches roasted or raw?

Do the nut pouches contain any additives or preservatives?

How long do the nut pouches last?

Ambassador Program

What is the Mylkit Ambassador Program?

Who can become an ambassador?

What are the benefits of being an ambassador?

How do I apply?

Is there a cost to join?

Get support

Let us know how we can help!