Warranty

Thank you for choosing Mylkit. We stand behind the quality of our nut-mylk makers so you can enjoy smooth, reliable use every day. 

1-Year Limited Warranty (Stella, Luna & Celeste)

For one (1) year from the delivery date, we will repair or replace—at our discretion—any machine that has:

  • Manufacturing defects
  • Electrical malfunctions occurring under normal, intended household (Stella, Luna) or commercial (Celeste) use

Replacements may be new or certified refurbished units of equal or better value.

This warranty is non-transferable and valid only for the original purchaser.

What’s Not Covered

  • Damage from misuse, abuse, accidents
    Normal wear and tear (e.g., blades, filters, discoloration
  • Improper cleaning, maintenance, or storage
  • Use outside intended household or approved commercial settings
  • Unauthorized repairs, modifications, or non-Mylkit parts
  • Cosmetic damage (scratches, dents)
  • Nut subscription pouches / consumables (only refundable if defective or damaged on arrival)

No Registration Needed

Your warranty activates automatically from purchase. Keep your proof of purchase.

How to File a Claim

  1. Have your proof of purchase ready
  2. Go to mylkit.com/warranty
  3. Provide:
  • Order number or proof of purchase
  • Description of the issue
  • Photos or video (if applicable)

What to Expect

  • Our support team responds within 5 business days
  • If approved, resolution (e.g., replacement or return label) may take up to 7 additional business days
  • We cover shipping for approved warranty returns
  • Machines must be returned in original packaging with all accessories, manuals, and tags

Extend Your Coverage
Add up to 1 extra year of protection at purchase or within 30 days after. Learn more at mylkit.com/extend.

Return Policy

  • Unused machines: return within 30 days of delivery for a full refund
  • Must be in original packaging with all accessories, manuals, and tags
  • Used machines may be eligible for a partial refund after inspection
  • Consumables (nut pouches, etc.) are refundable only if defective/damaged on arrival
  • Customer covers shipping on non-warranty returns
  • Applies to purchases made directly through Mylkit.com

Legal Notice

This warranty gives you specific legal rights, which may vary by state/country. Mylkit’s liability is limited to the original purchase price, except where prohibited by law.

Need Help?

  • Email: enjoy@mylkit.com
  • Website: mylkit.com
  • Warranty Portal: mylkit.com/warranty